Goods available in our warehouse
Italy: Within 6 working days from the moment in which we mail you a confirmation of the successful payment and of the order fulfillment.
N.B. Dear customer, if you choose the payment with advanced bank transfer, the 6 working days starts only the day after CAMURRI INDUSTRIES S.r.l. receives your bank transfer.
Foreign countries: Within 10 working days from the moment in which we mail you a confirmation of the successful payment and of the order fulfillment.
N.B. Dear customer, if you choose the payment with advanced bank transfer, the 10 working days starts only the day after Smart Decò Srl receives your bank transfer.
In case an article was not available in our warehouse, the good would be delivered within 15 working days.
Note that it is NOT possible to ask couriers to deliver within or in a particular hour, but you have to let the courier deliver within standard working hours, excluding Saturdays, Sundays, holiday and non-working days..
The right shall be regulated by Consumers’ Code law in favor of the client-consumer, CAMURRI INDUSTRIES S.r.l. applies for our customers BtoB the following the policy of returns:
The reasons for a return can be the following:
A. Error Shipping by CAMURRI INDUSTRIES S.r.l.
B. Error generated by catalog or price list
C. Transmission error order (customer error)
D. Failure of purchase by the customer
A-B Are errors CAMURRI INDUSTRIES S.r.l. and the material will be collected in port assigned and credited at 100%.
C-D In case of error by the customer, the return is accepted SOLE OPTION of CAMURRI INDUSTRIES S.r.l. the occurrence of the following minimum conditions:
- The request for return must be received by CAMURRI INDUSTRIES S.r.l. no later than 3 days from the date of delivery;
- For convenience NO returns will be accepted with less than € 100;
- Transport at your charge;
CAMURRI INDUSTRIES S.r.l. reserves, however, to agree on possible alternative solutions to made.
Contact our offices and expose your problem adding the number and date on CAMURRI INDUSTRIES S.r.l. proforma.